Shipping Policy Alfa and Beta Enterprise is the operator of http://t0u.a9d.mytemp.website/ By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
All over India Free Shipping.
3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 5 – 14 days
3.2 Delivery Time
Orders are usually dispatched within 4-5 business days of payment of order.
Within 8-14days Products will be delivered to the Customer.
We operate on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.4 Change of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
3.5 Items Out of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
3.6 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Cancellations
Please refer to our Cancellation Policy document for details on returns and cancellations.
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
6.1 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
7. Customer service
For all customer service enquiries, please email us at hello@ABdesigns.in
